Shipping and Returns
SHIPPING AND RETURNS
USA Security Products .com guarantees to offer our clients the best security services, security guard services, body guard services, private investigation services, spy surveillance products and CCTV security products at very low wholesale prices. Due to the nature of our security services and the security and spy products that we sell online , RETURNS WILL NOT BE ACCEPTED unless otherwise explicitly stated on the specific product page or unless the product is found to be defective. We have been forced to implement this policy because of the attraction of our surveillance products to many unscrupulous people who buy the products, use them to their gain for a short period of time and then return products. For that reason, all returns, exchanges and refunds must be approved by our store prior to any product being returned. Our Agency Has strict quality contrlo measures and we always test all of products before shipping. Please feel free to contact us if you have any questions in regards to our services or products at: (800)743-2313 or 305.264.7878.
RETURN POLICY: All security products, spy products and services are special ordered by the person ordering and are NOT subject to cancellations. *Due to the nature of our security products, we will not accept returns unless the product is damaged upon shipment to the client. However, all returns MUST be authorized by a representative of USAsecurityproducts.com prior to the product being returned. We will refund, replace or credit your account for a returned product(s) at our discretion ONLY.
SHIPPING & HANDLING CHARGES ARE NON-REFUNDABLE.
WARRANTY: USA Security Products.com guarantees all security products to be free of defects in workmanship and material for 90 days. In this case, we will replace or repair the product(s) at our option providing there is no evidence of customer misuse, or alteration.
Special exceptions can be made on a case by case basis determined by USA Security Products. In this event, returns are subject to deductions for shipping costs and a 30% - 40% restocking fee and must be returned within a five (4) day period from date of receipt of product(s). Refunds will not be given for products returned without explicit permission from our store in writing. Any return has to be authorized by a representative of USAsecurityproducts representative ONLY. Returns will not be authorized after five (5) business days of receipt of product(s) by the client.
LEGAL STATUS OF PRODUCTS: It is the responsibility of the Buyer (not the distributor), to ascertain and obey all applicable local, state and federal laws in regard to possession and use of any items listed on this web site. Consult an attorney or law enforcement professional, regarding local, state and federal laws before ordering. By placing an order, the Buyer represents that he/she is of legal age and that the products will be used only in a lawful manner. When applicable, equipment sold may be subject to Public Law 90-351, Title 111 18 U.S.C., Section 2511.
SHIPPING & HANDLING CHARGES ARE NON-REFUNDABLE.
* Full Warranty Included with All Items
We stand behind every security product or item we sell with a full 6 month parts and labor warranty. Longer warrantees are available on most items for an extra charge.
* Free Lifetime Technical Support
We are always available to help you with questions or details about your system. Customers are provided support contact details with their purchase.
* No Sales Taxes Collected
You will NEVER pay sales tax with purchases from us via our direct web site. If you live in a state where we are required to collect sales taxes, we'll pay the sales tax for you.
Confidential Customer Information
All of our received customer information is strictly confidential. USA Security Products.com, do not misuse or sell customer information or do we send unsolicited e-mail or US postal mail as well. USA Security Products, your privacy is very important and understand that due to us being in the counter-spy business. Information provided to us is kept in an internal database and is strictly used for office use. One must be above the age of 18 in order to purchase from us...NO EXCEPTIONS
Legality of our products
We usually receive quite a few calls every day in regards to the legality of our security products in scope. We let each and everyone of our customer know that we only sell legal products that are intended to protect life, property and liberty. Please note that if you have any legal questions in regards to the use or misuse of our products or any other products, PLEASE CONSULT WITH YOUR ATTORNEY OR YOUR IMAGINARY FRIEND. Some laws are difference in each and every state, therefore, do your homework!
The law is the law, please do not use any of our items for unlawful purposes.